REVIEW OF VICTORIA UNIVERSITYPOLYTECHNIC STUDENT MANAGEMENT SYSTEM CAPABILITIES AND SUPPORTING PROCESS

ORIGINAL SITUATION

Provide strategic advice and direction to support Vocational and Further Education Operations through a review of existing Student Management System capabilities and supporting processes.
Develop an inventory of system and business issues to be prioritised based on strategic, business and risk impacts.
Develop an aggregated solutions program of work including costings and timelines.
Provide strategic options advice to the Senior Leadership Group and other Governance Committees.

DELIVERED SOLUTION

IMA Management & Technology (IMA-MT) provided a Senior Business Analyst with the responsibility to:

Develop an inventory of all related system, process and business issues.
Approach the work using classic problem analysis techniques: Define, Measure, Analyse, Improve, Control.
Develop process maps to show "As-Is" University functions and align it with the “To-Be” expectations.
Identify root causes and perform gap analysis.
Identify quick wins to alleviate pressing issues.
Develop an aggregated program of work.
Produce time, cost and effort estimations (with dependencies and critical path).
Present fortnightly to the Student management System Working Party for decisions and advice.

BENEFITS DELIVERED

Delivered a verified and actionable program of work addressing all requirements.
Provided the Victoria University Board with a range of solution options including a recommended road-map.
Delivered future recommendations for investment consideration.